FROM OUR MAILBOX
Where much of the client relationship is now conducted 'on-line', Covered UK have always managed to engender a trust that jobs will be carried out efficiently and to a satisfactorily high standard. In my experience the passage of each job has been conducted seamlessly and any problems dealt with effectively and with minimum bother.
Especially useful to us, as a graphic design studio, is the facility to supply templates which can then be re-supplied for processing.
I have recommended the services of Covered UK to other clients and would continue to do so, without reservation.
Regards Adam Brown 01-02 Graphic Design
www.01-02.co.uk |
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Covered UK Ltd Vehicle Wrapping Terms & Conditions:
- We cannot accept responsibility for consequential damages
or loss of any kind resulting from the sale, installation, or delivery
of our products.
- Any verbal order will be accepted, but in the absence
of any supportive documentation, Covered UK will not be responsible
for any mistakes arising there from.
- All work undertaken is under the condition that a complete,
high-resolution file is supplied, complete with a colour proof, pantone
references and purchase order with the exact specification. Additional
artwork will be charged at the prevailing rate. (Currently £50).
- Where artwork is supplied by the client, it is the responsibility
of the client to ensure the artwork is in a “print ready”
format. With instructions regarding scale provided. It is the responsibility
of the designer to check the dimensions and layout of the actual vehicle(s).
- Where Covered UK Ltd provides the artwork, it is essential
the client fully checks the final proof with the actual vehicle to check
for any variations (eg; style of lights, positioning of number plates
and other major (no. of doors) or minor variations from the 1:20 scale
template).
- Vehicle Templates are provided by Covered UK’s
suppliers. The accuracy of the templates has a margin of error of a
few percentage points. When scaled up, the variance is more significant.
It is recommended that designers design vehicle wraps with this in mind,
avoiding the extreme edges of the wrap with vital information. Measurement
of the vehicle is always recommended. See our artwork guide for more
detailed advice and information.
- Due to the fact that a two dimensional print is being
applied to a three dimensional vehicle and due to the minor variances
in the accuracy of the templates. The positioning of a vehicle wrap
can vary from the proof by several cms throughout the entire length
of a vehicle wrap. This is normal and wraps need to be designed with
this in mind.
- Due to the limitations and the sensitivity of the various
substrates, it is impossible to reproduce all colours accurately. Therefore,
in the absence of a representative from your company to select the appropriate
colour sample, reproduction will be at our discretion.
- All quotations are valid for 30 days.
- Credit terms are to be agreed with existing customers
prior to any work being started, but they will not be more than 30 days
from date of invoice. Should late payment occur, 2.5% per month, or
part of month will be added to the original invoice.
- All New customers are required to pay a minimum of a
50% deposit with the order confirmation, prior to printing, with the
balance to be paid prior to collection or delivery of the vehicle.
- Vehicles must be delivered to our factory clean and
free from grease and oil, and free from existing graphics. A cleaning
charge will be applied if the vehicles are not in a satisfactory condition.
- We cannot be responsible for damage to paintwork when
the vinyl is removed, and would not advise application on a re-sprayed
surface, or poor quality / rusted paintwork. Please note, our experience
shows that removal of vinyl from good quality, factory original paintwork,
will not damage the paintwork. However, it is the duty of the owner
of the vehicles to ensure suitability
- Whilst we would like you to arrange your own collection
(using your preferred supplier), we would be willing to either select
our own carrier or provide a dedicated delivery at your expense plus
overhead charge.
• If we are fitting vinyl to vehicles at the client’s nominated
location, suitable conditions must exist. Vehicles need to be indoors,
in a clean, dust free temperature controlled environment, with a power
supply and good quality lighting. With a minimum of 2 metres working
space around the entire vehicle. If in the opinion of the senior fitter
on site, conditions are not suitable for the a high quality fitting
of the wrap / graphics, the call out charge will be payable and the
vehicle will be required to go to one of our nominated fitting centres.
- All goods remain the property of Covered UK Ltd until
paid for in full.
- Pending payment for goods supplied, the customer holds
the goods as the Bailee of Covered UK Ltd, and the goods must be kept
identified as belonging to Covered UK Ltd.
- In the event that the customer fails to make payment,
the customer irrevocably authorises Covered UK Ltd to enter his premises,
repossess and remove the goods supplied.
- In no circumstances whatsoever shall Covered UK Ltd be
liable to the buyer, arising out of the supply of goods, exceed the
invoice value of those goods.
- Covered UK Ltd will not accept responsibility for the
inaccuracies in orders telephoned or faxed by the customer.
- Covered UK Ltd can not be held responsible for any damage
caused through the workmanship or application of the vinyl products.
Please contact us for our General Terms and Conditions.
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